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Our products include Delivery Robot，Disinfection Robot, Cleaning Robot and etc.
Robot's functions include goods delivery, greet, escort/guide, advertisement marketing, autonomous cleaning and etc .
Specifications vary from robot to robot, please check Model for more information.
Carrying capacity is vary from robot to robot. 30KG for PuduBot and KettyBot; 40KG for BellaBot and 60kg for PUDU HolaBot, please check Model for more information.
The robots cannot be soaked in water, but light splashing allowed.
Our robots are also widely applied in shopping malls, hospitals, schools, office buildings, government halls, subway stations, waiting rooms, factories and etc.
We offer product training and after-sales services, please feel free to contact us if is in need.

Email: support@rutechusa.com

Tel: +1(312)313-8468
The robots' running status is relatively stable. Used an electric vehicle suspension system, which enhances stability and allows to deal with far more unexpected scenarios.
Our robots support slopes up to 15 degrees. But we do not recommend you let the robot climbing slopes that are more than 5 degrees, more details please check the product manual.

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Yes, of course.
The robots operate with Android operating system.
The robots use dual SLAM solution, supports both Laser SLAM and Visual SLAM positioning in order to adapt to more scenarios
Yes, multiple robots (same model or different model) can be scheduled simultaneously with each other to prevent collisions.
The Pudu robot relies on LIDAR sensors, RGBD vision sensors and infrared sensors for comprehensive obstacle avoidance.

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The warranty parts for different types of robots vary according to national policies, please Contact Us or email admin@rutechusa.com for details.
The frequency of maintenance impacts the life and appearance of robots, thus it is vital to clean the critical sections of the robot on a regular basis, such as cleaning the screen with a soft tissue or cotton cloth; for more information, please check Maintenance and Care.
PUDU products have special packaging materials, which need to be packaged with corresponding packaging materials;

During transportation, the packaging materials (including but not limited to the bottom/side/head foam, plastic film and outer box of the robot) must be in good condition without damage, deformation, etc.;

The robot must not be squeezed, stacked, collided or dropped during transportation;

The box shall be transported upright according to the signs, and shall not fall down, tilt, etc.
Do not violently open the box or hit the robot to avoid its artificial damage;

Try to downwardly press the corresponding tray if its light stripe does not illuminate after unboxing;

Please protect the screen carefully from scarping or hitting during the handling;

Please protect the lidar above the robot chassis carefully, refrain from touching it by hand or hitting it;

Please keep the robot's upright posture during the handling. You can lift the robot through the upper part of the robot chassis. It is strictly forbidden to carry out the handling by lifting the tray or the head of the robot.
Keep the robot and battery dry and at room temperature for storage; It is forbidden to expose robot to the sun;

When starting the robot for the first time after not being used for a long time, pay attention to check whether there is any foreign matter inside the robot (mice, cockroaches, etc.);

After charging, please disconnect the power in time. Do not charge the robot for a long time under the condition of full power;

It is forbidden to charge unattended for a long time;

If you do not use the robot for a long time, please press the key in the battery compartment to "OFF" in time to disconnect the battery power； If the charger is not used for a long time, the power plug should be unplugged from the socket;

If the robot is not used for a long time, it must be charged to more than 60% and the key switch must be turn off. And the robot needs to be charged once every three months to protect its battery
To protect the battery, the battery should not be overcharged or discharged, and stored in a dry environment.
Purchase an extended warranty service in advance is recommended, please Contact Us or email admin@rutechusa.com for details.